Welcome to Ren. These Terms of Service ("Terms") govern your use of the Ren mobile application ("App," "Service," or "we"). By downloading, installing, or using Ren, you agree to be bound by these Terms. If you do not agree, do not use the App.
By creating an account or using Ren, you confirm that you are at least 13 years of age and have the legal capacity to enter into these Terms. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you are located in the European Economic Area or the United Kingdom, you must be at least 16 years of age (or such lower age as permitted by applicable local law, but in no event below 13) to use Ren.
Ren is a private, end-to-end encrypted messaging application designed for couples. The App enables paired users to exchange text messages, photos, videos, and voice memos; make live video calls; share live location with each other; collaborate on shared notes; plan dates together; and play optional in-app two-player games (Cup Pong and Pool). Text communications are encrypted on-device before transmission. Video calls are transmitted peer-to-peer and are not recorded or stored. Ren is licensed to you for personal, non-commercial use only, between two paired individuals.
Ren also includes Porter, an optional on-device AI assistant that you may choose to download. Porter is powered by an open-source large language model (Gemma 4 E2B) licensed under the Apache License 2.0, executed locally through the llama.rn runtime. All Porter inference runs on your device; your prompts and Porter's responses are never transmitted to Ren or any third-party AI service. Separate terms governing Porter are set out in Section 19.
Ren also includes optional in-app games — Cup Pong and Pool — that you and your paired partner can play turn-by-turn within the chat. The games are off by default and are enabled per-user in Settings. Separate terms governing the games are set out in Section 20.
To use Ren, you must register using a valid phone number. You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to provide accurate information and to promptly update it if it changes.
Ren offers a free trial period of 14 days from your first use. After the trial period, a paid subscription is required to continue using the App. Two plan tiers are offered:
Solo Plan — covers your account only:
Couple Plan — a single subscription that covers both you and your paired partner. While both partners remain paired and the holder's subscription is active, the partner enjoys premium access without a separate purchase. Coverage ends if the holder cancels, the holder's subscription expires, or you unpair.
Subscriptions are processed through Apple App Store (iOS) or Google Play Store (Android). Payment will be charged to your store account at confirmation of purchase. Local prices may vary by territory and currency, and the prices shown above are in U.S. Dollars. The price displayed at the moment of purchase in your store of record is the binding price for that transaction.
Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
You may manage or cancel your subscription at any time through your device's App Store or Google Play Store settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods. Refund requests for App Store or Google Play purchases are governed by the respective refund policies of Apple and Google and must be submitted to them directly.
New users receive a 14-day free trial with full access to all features. The trial begins when you first open the App after creating an account. No payment information is required during the trial. After the trial ends, you will be prompted to subscribe to continue using the App.
You agree not to use Ren to:
Messages, photos, videos, voice memos, location data, and shared notes you exchange through Ren are accessible to your paired partner while you remain paired. When you unpair or delete your account, the data we hold for you on our servers is permanently deleted. You agree to use Ren's messaging, video, location, and other features only with the informed, ongoing consent of your paired partner, and you acknowledge that any content you share through the Service may be retained by your partner on their device.
You retain ownership of all content you create and share through Ren. By using the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to process and transmit your encrypted content solely for the purpose of delivering the Service.
The Ren name, logo, and all associated branding are the intellectual property of K.Rise.Media LLC and may not be used without our prior written permission.
Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for any loss of data, including encrypted messages or media. You are solely responsible for backing up any content you wish to preserve.
To the maximum extent permitted by applicable law, Ren, K.Rise.Media LLC, and their respective officers, members, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising from or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) US $10.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions and limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
Time limit for claims. Any claim arising out of or related to these Terms or the Service must be filed within one (1) year after the claim accrued; otherwise, the claim is permanently barred, except where applicable law prohibits such a limitation.
We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. You may terminate your account at any time by deleting your account within the App's Settings.
Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination — including Sections 8 (Content & Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 15 (Indemnification), 16 (Dispute Resolution), and 18 (Miscellaneous) — will survive.
We may update these Terms from time to time. For material changes, we will provide reasonable advance notice (such as via email, push notification, or in-app notice) before the changes take effect, and we will update the "Last Updated" date at the top of this page. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict-of-law provisions. Subject to Section 16 (Dispute Resolution — Arbitration), any dispute that a court of competent jurisdiction determines is not subject to arbitration shall be brought exclusively in the state or federal courts located in Ada County, Idaho, and you and we consent to the personal jurisdiction of those courts.
You agree to defend, indemnify, and hold harmless Ren, K.Rise.Media LLC, and their respective officers, members, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, publicity, confidentiality, property, or privacy right; (d) any content you transmit through the Service; or (e) any dispute between you and another user of the Service, including your paired partner. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT REQUIRES ARBITRATION OF DISPUTES ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
You and K.Rise.Media LLC (together, the "parties") agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Service, Porter, or your relationship with us (a "Dispute") shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as set forth in Section 16.5 (Exceptions) below.
The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, including, where applicable, the AAA Mass Arbitration Supplementary Rules. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. The arbitration shall be conducted by a single arbitrator. Unless the parties agree otherwise, arbitration hearings will take place either in Ada County, Idaho, or in the county where you reside, at your election, or by videoconference. The arbitrator may grant any relief that a court could award, but only on an individual basis consistent with Section 16.3. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. No arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative, class, or consolidated proceeding. You and we also waive any right to a jury trial.
If this class-action waiver is held unenforceable with respect to any claim, then that claim (and only that claim) shall be severed from the arbitration and brought in court, while all other claims will proceed in arbitration.
Payment of all filing, administration, and arbitrator fees will be governed by the AAA's Consumer Arbitration Rules, which generally require us to bear most of the cost for consumer arbitrations. If the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose, then the payment of all fees will be governed by the AAA Commercial Arbitration Rules.
Notwithstanding Section 16.1, either party may (a) bring an individual action in small-claims court; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights; and (c) file suit in a court of law to address an intellectual property infringement claim.
You may opt out of this Section 16 (Dispute Resolution — Arbitration & Class Action Waiver) within 30 days of first accepting these Terms or the date this arbitration provision first became effective, whichever is later. To opt out, send an email to k.rise.media@gmail.com with the subject line "Arbitration Opt-Out" that includes (i) the phone number associated with your account and (ii) a clear statement that you wish to opt out of the arbitration agreement. If you opt out, no other portion of these Terms will be affected.
If any portion of this Section 16 (other than the class-action waiver, which is addressed in Section 16.3) is found unenforceable, that portion shall be severed and the remainder of Section 16 shall continue in full force and effect.
This Section 16 shall survive termination of your account or these Terms.
We respect intellectual property rights. Because Ren is an end-to-end encrypted, 1:1 messaging service, we do not host public or searchable user content. If you believe that content transmitted through the Service infringes your copyright, please contact us at k.rise.media@gmail.com with the subject line "Copyright Complaint" and include:
We may terminate the accounts of users who are repeat infringers.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, regarding the subject matter.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be modified only to the extent necessary to make it enforceable.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any term will be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent will be null. We may freely assign or transfer these Terms without restriction.
We will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, civil unrest, government action, labor shortages or disputes, power or internet outages, failures of third-party service providers (including Google Firebase, Apple, or Google Play), pandemics, or cyberattacks.
You consent to receive communications from us electronically. We will communicate with you by email (at the address associated with your account), by push notification, or by posting notices within the App or on our website. Legal notices to you will be deemed given when sent to the email address associated with your account. You may send legal notices to us by email to k.rise.media@gmail.com with "Legal Notice" in the subject line.
You may not use or export the Service in violation of U.S. export laws and regulations. You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. government embargo, and that you are not on any U.S. government list of restricted end users.
Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and us.
Section headings are for convenience only and have no legal effect.
This Section 19 applies if you choose to enable and use Porter, the optional on-device AI assistant included with Ren. Your use of Porter is subject to these Terms in addition to the specific provisions below.
Porter's inference runs entirely on your device using an open-source large language model (Gemma 4 E2B, Apache License 2.0) loaded through the llama.rn runtime. Your prompts and Porter's responses are not transmitted to Ren, Anthropic, OpenAI, Google, or any other inference provider. Porter conversations are held in memory only and are cleared when the app closes.
Enabling Porter requires a one-time download of the model file (approximately 2.9 GB) from hosted model storage. You are responsible for any data-plan charges incurred during the download; Wi-Fi is strongly recommended. Porter requires a modern device with sufficient RAM and storage; performance may vary by hardware.
Porter is provided for general conversational use — relationship prompts, date ideas, brainstorming, and light message drafting. Porter does not provide medical, legal, financial, psychological, or other professional advice. You agree not to rely on Porter's output for any such purpose and to consult a qualified professional for matters requiring expert judgment.
AI-generated content may be inaccurate, incomplete, biased, or fabricated ("hallucinated"). You are solely responsible for evaluating Porter's output before acting on it. Ren makes no representation or warranty regarding the accuracy, reliability, or appropriateness of any Porter response.
When using Porter, you agree not to:
Porter includes a system-level instruction designed to refuse inappropriate, explicit, hostile, or professional-advice requests. You acknowledge that no AI safety mechanism is perfect and that you remain responsible for your use of any output.
As between you and Ren, you own the prompts you submit to Porter and the responses Porter generates for you on your device, subject to the underlying Apache License 2.0 governing the model. Because Porter's output is generated by a probabilistic model trained on public data, identical or similar output may be produced for other users and may not be copyrightable. You are responsible for ensuring your use of Porter output does not infringe third-party rights.
Porter is provided "as is." We may modify, update, or discontinue Porter — or change the model, runtime, or download source — at any time without notice.
This Section 20 applies if you choose to enable and play the optional in-app games included with Ren — Cup Pong and Pool. Your use of the games is subject to these Terms in addition to the specific provisions below.
Cup Pong and Pool are two-player turn-based games rendered inside Ren. They are intended as a light, casual way for paired partners to play together over time within the chat. The games are off by default and can be enabled per-user under Settings → Chat → Games.
When you start a game, a small game-state document is written to Firebase Firestore so your paired partner's device can render the same board. Each shot you take updates that document with the new board state and the parameters of your shot, which your partner's device uses to display a brief replay of your turn before they take theirs. Game state is synchronized only between you and your paired partner; no other user can read or write it.
The games are purely social and non-commercial. There is no real-money wagering, no in-game currency, no virtual goods for sale, no loot boxes, no prize redemption, and no gambling mechanic of any kind. The win / loss counter shown in the game picker is a private tally between you and your paired partner and has no monetary or redeemable value.
Game state documents are automatically deleted from our servers when a game ends. The win / loss counter persists in Firebase Firestore for as long as you remain paired and is deleted when you delete your account.
When using the games, you agree not to:
The games use deterministic, client-computed physics — your shot is simulated locally on your device, and the result is written to Firestore for your partner's device to replay. We make no representation or warranty that the simulation is free from minor floating-point differences across devices or software versions. We are not liable for in-game outcomes, including any disputes between paired partners over a shot result, the win / loss tally, or any other game-related matter.
The games are provided "as is." We may modify, update, suspend, or discontinue Cup Pong, Pool, or both at any time without notice.
If you have questions about these Terms of Service, contact us at:
Email: k.rise.media@gmail.com
Entity: K.Rise.Media LLC, a limited liability company organized under the laws of the State of Idaho, United States.